◆ 可靠的服务 Reliability
准确、高效的履行我们所承诺的一切服务。
Providing the promised service accurately and efficiently.
◆ 专业的技术 Assurance
展示产品和服务方面的专业知识和技巧，以获得用户的信任和信心。
Building trust and confidence by showing professional knowledge and skills on your product and service.
◆ 良好的形象 Tangibles
通过公司职员的形象、办公设备以及其他硬件设施，给客户留下良好的印象。
Forming an impression perceived by the customers through the appearance of service staff, office equipment, stationary and physical facilities.
◆ 为客户着想 Empathy
将心比心，关注客户的利益和感受。
Caring about the customers concern and feeling.
◆ 要积极主动 Responsiveness
积极主动地为客户提供服务。
Taking initiative to provide service to the customer.